Contact Us

Customer support
Hours of operation are Monday to Friday from 8:00 AM to 5:00 PM PST, 11:00 AM to 8:00 PM EST. The switchboard is closed on weekends and statutory holidays.

Phone: 1-628-400-9402
Toll Free Phone: 1-888-802-0703
Fax: 1-604-325-2208
Toll Free Fax: 1-888-655-8877


General Inquiries:
Technical Support:
Job Applications:

Emails that are sent to Genetrack are treated as confidential. However, your message may be forwarded to a number of Genetrack staff members in an attempt to respond to your request.

Head Office
United States & International
180 – 4616 25th Avenue NE

Seattle, WA 98105

100-2806 kingsway, Vancouver, BC

V5R 5V1   Canada